f you have an account with us, please log in so your
request gets linked to your account. Please include specific
details about the nature of your request. If your request is about
an existing order or an order you have received, please include the
order number in your request. If you received an order that was not
accurate, please look at your packing slip and if it has the name
of the person that filled it please include the filled by name
in your request. This information will allow us to resolve
your issue quicker.
Before contacting us, be sure to read the "Top 10 most important
things you need to know about electronic cigarettes" at the bottom
of this page because it may help resolve your issue.