Q: What should I expect from drinking Ionized Alkaline Water?
A: This will initially depend on what pH strength when you begin
drinking Ionized Alkaline Water. water ionizer separates water into
alkaline and acid fractions using a process known as electrolysis.
Ionized Water provides your body with lots of oxygen that is why it
gives us more energy. Alkaline Water is wonderful to cook with
because it helps hydrate the food and bring out its flavor.
However, other changes in your body after drinking Ionized Water
will be much more subtle and will take some time. If you have
accumulated acid waste in your system, it probably took years for
you to get into that condition and it will take some time to
reverse it. As the body is slowly brought into pH balance by
drinking Ionized Water, it will naturally begin to function more
efficiently and problems will begin to correct themselves. By the
way, Ionized Water is smoother tasting than usual water. Ionzed
Water makes better tasting tea, coffee, juice and other beverages.
Q: Who should drink Ionized Alkaline Water?
A: People, pets and farm animals will all notice benefits from
drinking Ionized Alkaline Water.
Q: Is there anyone who should not drink Ionized Alkaline Water?
A: Elderly people must start by drinking very small amounts of
Ionized Alkaline Water. For example; 8 oz. of strength level 1
(one) Ionized Alkaline Water per day because of heavy metals and
other toxins that have accumulated in their bodies. You do not want
to detox too quickly and cause a healing reaction. Occasionally
years of medication has accumulated in them. Children 3 years and
younger should not drink Ionized Alkaline Waterwe recommend that
they only drink the purified water from the Ionizer. Children
between the ages of 4 years and 12 years should only drink Ionize
Alkaline Water at strength level 1 (one) and strength level 2
(two). Children between the ages of 4 and 12 years of age should
never drink Ionized Alkaline Water at strength level 3 (three) or
strength level 4 (four).
Q: Can a person alter their pH too much from drinking Ionized
A: People have been known to drink as much as four to eight liters
of Ionized Alkaline Water every day and gotten great benefit from
it. And they have not become too alkaline. On the contrary, one of
the most common imbalances people have today that leads to health
problems is that they are too acidic. Our body pH should be
approximately 7.2 (measured through saliva or urine). The more
acidic we are, meaning a 6.6 pH or lower, the greater opportunity
we have provided disease to flourish in us. In fact, it is rare for
a person to acquire Alkalosis, the condition of being too alkaline.
We should always drink Alkaline Water and eat Alkaline Foods such
as fruits and vegetables.
Q: How much water should I drink and at what level?
A: You should drink half your body weight in ounces per day. For
example, a person weighing 100 pounds should drink 50 ounces. You
should start slow at strength Level 1 (one), drinking 1-3 glasses
per day for the first week. You may increase the number of glasses
per day during the first week if you do not notice any side
effects. If you do not feel any flu like symptoms at the end of the
first week, move up to strength Level 2 (two). On strength Level 2
(two), drink 1-3 glasses per day for the first week. You may
increase the number of glasses per day during the first week if
you’re feeling good. On average, two to three weeks per level; work
your way up to a 10.5 pH (strength Level 4 (four). The higher the
strength level of Ionized Water you can drink, the better it is for
you because the water is more Alkaline, more Detoxifying, and a
stronger Antioxidant that provides your body with more Oxygen.
Q: When will I begin noticing the health benefits?
A: Noticing and receiving health benefits varies from person to
person. You might start noticing a positive response in as little
as one day or within a few weeks.
Q: Can I take medication or supplements with Ionize Alkaline Water?
A: You should not drink Ionized Alkaline Water from forty-five
minutes to one hour before or after taking medications or
nutritional supplements. Do not drink Ionized Alkaline Water while
taking the medication or vitamin supplements. Use purified water,
another liquid or water source.
Q: Why do some people have flu like symptoms when first drinking
Ionized Alkaline Water?
A: If you start drinking Ionized Alkaline Water at a high level
(high pH level), you might notice flu like symptoms. The ionization
process creates water molecule clusters that are half the size of
regular water molecule clusters. This is why Ionized Alkaline Water
is sometimes referred to as "reduced water" because it has become
reduced in size from a 12 water molecule cluster to 6 water
molecule cluster. This makes the water much more hydrating because
it flows through our body tissue more easily, thus pushing toxins
out of our system. It is this detoxifying effect that sometimes
gives people headaches and diarrhea and why there are 4 levels of
Q: How does Ionized Alkaline Water affect athletes?
A: In an extremely positive way, as you might expect. Blood oxygen
levels will rise at varying amounts with regular use of strong
Ionized Water. This increases stamina, endurance and provides the
muscles tissue and organs with high amounts of oxygen, which the
human body often lacks, even in athletes because inadequate diets.
Proper hydration sustains the body's physiological responses in all
activities, but the physical and mental stresses of athletic
training and competition magnify the importance of hydration.
Numerous studies conducted on athletes since the 1940s have
demonstrated that even mild dehydration impairs performance.
Current thought is that athletes consuming a traditional Western
diet have consumed an abundance of salt, so there is no need to
replace salt when exercise last less than two hours. Water that has
been alkalinized may help neutralize the exercise induced acidosis
(lactic acid build up), since the pH of alkaline water is high.
Ionized water may help act as a free-radical scavenger to address
the issue of accelerated oxygen consumption. Ionized water is
micro-clustered, so it may be absorbed at a faster rate, helping
with rehydration. Dr. Peter L. Kopko, D.C., recommends drinking 13
to 20 ounces (2-3 cups) of water 2 hours before exercise and 5 to
10 ounces (about 1-2 cups) every 15 to 20 minutes of exercise,
depending on your total body weight.
Q: How long does Ionized Alkaline Water stay Ionized?
A: The Antioxidant (hydroxyl ions) will last approximately 18-24
hours. The Higher pH (alkaline properties) will last approximately
1-2 weeks. The smaller molecule cluster size will last
approximately 1-3 months. Does Ionized Alkaline Water have any
Absolutely none, as long as it is used properly. Only the Alkaline
Water should be consumed. NEVER DRINK THE ACIDIC WATER.
Q: How does a water ionizer work?
A: Our counter top water ionizer can be directly connected to a
diverter valve at the end of your faucet. Connecting our unit
directly to your faucet takes about 15 to 20 minutes and enables
your water ionizer to use a two step process. The first task is to
help filter out harmful components of the water with our built-in
dual filter system, which remove chlorine, trihalomethanes,
phenols, sediment, odor, taste, and organic waste. The Water
Ionizer achieves this by using multi-stage filters. The filtered
water then passes into a chamber equipped with platinum-coated
titanium plates. Next, an electrical charge is introduced into this
water. This is where the electrolysis takes place. The water is
separated into two streams (acid and alkaline) of ionized water.
The acid water (oxidized) makes up about 30% of the water and the
alkaline water 70%. The reduced ionized alkaline water comes out of
the faucet, which you use for drinking or cooking. The acid
(oxidized) water comes out of a separate hose leading into the
sink. The oxidation potential of the acid water makes it a good
sterilizing agent, ideal for washing your hands, cleaning food or
kitchen utensils, and treating minor wounds and eczema. Cations,
positively charged ions gather at the negative electrode to create
alkaline water, which concentrates available alkaline minerals,
such as calcium, magnesium, and potassium from the source water.
Anions, negatively charged ions gather at the positive electrode to
make acid or oxidized water, which concentrates acid minerals such
as nitrates, sulfides, chlorides, and fluorides from the source
Remember in chemistry, opposites attract each other. A range of pH
settings from neutral to very alkaline or very acid is available at
the touch of a button. The electrodes are cleaned in an automatic
cleaning cycle or you can also run a manual cleaning cycle. The
electrolysis process breaks the molecular bonding of water
molecules and restructures the water clusters from usual groups of
12 or so down to about 5 or 6 molecules per water cluster.
"Clustered" water is typically characterized by smaller groups of
molecules, lower surface tensions and thus can more easily
penetrate the cellular membrane. This clustering process is
somewhat akin to the ease of carrying a bowling ball through a
normal doorway versus trying to carry an 8 foot diameter balloon
through the same doorway. This clean, healthy, alkaline ionized
water is drawn for drinking and cooking through the main stainless
Q: How do I know when the filter needs replacing?
A: When the filter' s usage life displays 0 litres in the screen
Q: What should be done if the machine is not to be used for 7 days
A: Remove the filter from the main body, wrap in plastic wrapping,
and store in a refrigerator. Remove the power plug. When ready to
use again, install the filter and run in the Ionizer in the
"PURFIED" mode for approx. 3 minutes before using the water.
Q: What does it mean when water flows through the main body and it
A: At the start of water flow, warm water may flow out due to room
temperature or heat from the main body during stoppage. This is not
a malfunction. Use the machine after the water flows.
Q: There are white substances on the bottom of my alkaline ionized
water storage container. What are these?
A: This is caused by the calcium and mineral substances in alkaline
ionized water. Particularly, if the carboxyl group (CO3) is
present, it will bind to the calcium carbonate (Ca CO3), creating
such substances. This is the evidence of electrolysis and that your
system is working. Although it is safe to drink, we recomned that
you wash the container, add one spoon of white vinegar and water to
the container, leave the container for 1 hour, and then wash the
Q: What is hard water?
A: According to the U.S. Geological Survey, more than 85 percent of
the United States geography has hard water. Hard water forms when
naturally occurring minerals enter water sources. Over time these
minerals are absorbed by groundwater. The two most common types of
minerals found in hard water are calcium and magnesium compounds.
The Water Quality Association of the United States defines hard
water as water containing dissolved hardness minerals above 1 GPG
(grains per gallon). The most common hardness causing minerals are
Calcium and Magnesium. Levels of hardness are classified as
Soft Water - less than 1 GPG,
Slightly hard - 1 to 3.5 GPG
Moderately hard - 3.5 to 7 GPG
Hard - 7 to 10.5 GPG
Very Hard - 10.5 and higher GPG
Q: Do I need to hire a plumber to install the units?
A: Most people find it is not necessary to call a plumber for most
standard installations. For custom installations, a plumber may be
needed depending on the individual circumstances.
Q: What do I do if the filters are leaking?
A: It is important to note where a filter it is leaking. Most
leaking comes from the fittings that are not seated properly. You
can reseat the tubing into the filter by pushing in firmly and then
pulling back. It may be necessary to re-trim the end of the tubing
to get a fresh surface. Make sure to shut off the water before
working with the water supply lines.
Q: How do I set up the pre-filter unit?
A: The pre-filter is installed in the supply line on the ionizer.
Quick connects are provided for your convenience. Simply push the
tubing in the connector and it seals automatically. When installing
the filter for the first time, it is suggested to let the filter
fill with water for a few minutes before turning on the ionizer.
Q: How do I set up the pre-filter' s usage life?
A: Press the Acid water button for 5 seconds, and then press the
Alkaline water button or Purified water button for rise or low as
per your local water quality. While you finish all settings,
finally please press the cleaning button to save. (Note: when you
finish setting up the first filter' s usage life, pls press the
acid water button again to set up the second filter' s………..and also
for the third one)
Q: How do I set up the ionizer' s display time?
A: Press the Alkaline water button for 5 seconds, and then press
the Acid water button or Purified water button for rise or low as
per your local time. While you finish all settings, finally,please
press the cleaning button to save.
Q: How do I clean the internal plates?
A: You do not clean the plates, they are self-clenaing. Please call
our customer service department.
Q: How do I know what pre-filter I need?
A: A water report is needed to help determine what type of
pre-filter is needed. Most water municipalities have water reports
free of charge on the internet. If you use well water you may need
it to be tested by an independent water testing company. If you can
not find a water report for your home' s water district, please
Q: What is Water Ionizers' product warranty?
A: The warranty that is in effect at the time the machine is
purchased is the one that is honored.
The warranty does not cover repairs caused by customer neglect or
by failure to stop the build-up of calcium in hard water areas.
Neglect includes using the unit in a matter inconsistent with the
directions in the owner's manual, as well as breakage resulting
from dropping the unit or other carelessness.